Q. I lost library materials that I checked out. What happens next?

Answer


If the item that you lost belongs to the library: 

  • The Billing Department will send you a bill with the replacement cost for the lost material. 
    • Cost varies by item - Consult with Library Billing Unit.

If the item that you lost is an ILL request: 

  • For interlibrary loan items that are not returned by the due date, there is an overdue fee of $5.00 per day (starting on the due date) with a maximum overdue fee of $25.00 and a default $150.00 replacement fee. The replacement fee may be adjusted depending on the actual cost of the item billed by the library who owns the item. We have a high overdue fee as many libraries will block us from requesting any materials when their items are returned late.

If you find the lost item: 

  • You can return items that you have found back to the ASU Library. A full cost of replacement will be refunded if library material is returned in good condition within 6 months of billing.

Payments cannot be refunded after 6 months.  

 

For more information about lost materials, visit our Overdues, Fines, and Fees website. 

 

Library Billing Department:

PO BOX 871006

Tempe, AZ 85287-1006

480-965-3417

lillie.johnson@asu.edu

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