Q. Clear your cache...
Answer
CLEARING YOUR CACHE…
Is the library system opening full text for someone else but not for you?
- Are you a current ASU student, faculty or staff?
- Are you signed in to the ASU Library website?
If you answered YES to both questions, then try these methods to clear your cache, cookies, browsing history, etc. Note: You may need to try both options!
- For many browsers:
- Press: CTRL + SHIFT + DELETE
- If necessary, click: Details
- Select the following: Browsing history, Download history, Cookies…, and Cache…
- Click: Clear Now / CLEAR BROWSING DATA / DELETE
- For Windows operating systems (also try this):
- From the Windows icon, click on: Control Panel
- Select/click: Internet Options
- Under the tab: General
- Look for the section: Browsing History
- Click: DELETE
- Select the following: Temporary files, Cookies and Browser history
- Click: DELETE
Additional links on how to clear your cache:
If clearing your cache does not correct the problem, please submit a technical problem ticket online at:
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