Q. I can't pull up the full text. What's up?


Many items are simply not available online in full text format.

  • Within our journal subscriptions, some articles may not be available. Why not?
    • An embargo period may be in effect (typically the most recent few months) for which we do not have access.
    • Supplemental or other special issues of a journal may not be available to us as full text.
      • This may be identifiable by a letter accompanying the page number within the citation.
    • Specific articles may be restricted due to lack of copyright permissions from the author(s) of the article.

For ASU Library resources available with full text online:

  • Current ASU students, faculty and staff will need to be signed in with their ASURITE ID and password to access most of our full text options.
  • Visitors to our campuses may access most of our online resources on-site using an ASU computer or using our "ASU Guest" WiFi.

If you are still not connecting to full text:

  • Current ASU students, faculty and staff may request a copy of the article, chapter, etc. through your Interlibrary Loan ILLIAD account.
    • Our Interlibrary Loan library guide has a link to your ILLIAD account sign-in page.
    • Articles and chapter scans generally take a few hours to a few days to arrive in your email!

For help with a particular resource: 

  • Contact us through any of the methods listed our on Ask a Librarian page.

To report broken links, error messages, and other technical issues:

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