Q. I can't pull up the full text. What's up?


Answer


We're glad you asked!

Most of our full text access requires that you are a current ASU student, faculty or staff; or that you are physically on one of our campuses using an ASU computer or using our "ASU Guest" WiFi. Note: ASU students, faculty and staff will need to be signed in with their ASURITE ID and password to access most of their fulltext and other retrieval options.

If you are still not connecting to full text, the recent migration of our data to a new library system could be a contributing factor.  Never fear, our staff is here to help!

For help with a particular resource, contact us through any of the methods listed our on Ask a Librarian page:  https://askalibrarian.asu.edu

If the resource or item is not currently available for any reason, as a current ASU student, faculty or staff, you may request a particular book, chapter or article through your ASU Library Interlibrary Loan (ILLIAD) account.  Here is a link to our library guide about using Interlibrary Loan (ILL) that includes a link to sign into your ILLIAD account: http://libguides.asu.edu/ill

If you would like to help us identify and iron out issues in our new system, we invite you to report broken links, error messages, and specific issues you are finding through our technical Ask a Librarian email form at:  https://askalibrarian.asu.edu/primo

Thank you very much for your patience and for taking the time to report these issues. You are helping us create a better, stronger, and more agile foundation upon which we can build better services to support your academic career.

  
Last Updated: Aug 04, 2017 Views: 14